Contact Us

Got a question? Want a custom neon? Or just fancy a chat about lighting vibes?

Drop us a message — we aim to reply within 24–48 hours (Mon–Fri).

🕒 Customer Service:

Monday to Friday | 9AM–5PM (UK time)

📧 Email: info@neonnest.co.uk

Instagram: @neonnestlondon

Send Us a Message

  • 📦 Production Times

    All signs are made to order. Please allow 7–10 working days for production and delivery.

  • ❌ Returns & Refunds

    Since our signs are custom-made, we don’t accept returns unless the item is damaged or defective.


    If your item arrives faulty, email us within 48 hours of delivery with:

    • Your order number
    • Photos of the damage
    • A quick description of the issue

  • 🎨 Custom Orders

    Want something totally you?

    We offer bespoke neon signs for weddings, events, businesses, or just your bedroom wall.

    Email us at info@neonnest.co.uk with your idea or upload here and we’ll bring it to life ✨

    Upload Logo